We all agree that coaching is beneficial to all parties involved.
But how often have you felt overwhelmed with just the idea of coaching others and promptly dropped the attempt.
Coaching does not have to be overwhelming, if you understand the basic principles of how to coach for success.
There are steps that can be followed to ensure successful coaching.
What Is The Purpose Of Coaching?
“When you encourage others, you in the process are being encouraged because you’re making a commitment to that person’s life. Encouragement really does make a difference.” – Zig Ziglar
Coaching is a process of providing an appropriate amount of direction and support to assist a learner in meeting required performance standards.
The purpose of coaching is to challenge perceptual distortions, raise learner awareness and challenge underlying assumptions.
Coaches can assist with the following:
- clarify what is being said
- challenge the distortion
- open up other options
How To Challenge Perceptual Distortions?
“The interesting thing about coaching is that you have to trouble the comfortable, and comfort the troubled.” – Ric Charlesworth
One of the purpose of coaching is to challenge perceptual distortions.
Below are the 10 most common perceptual distortions:
- All or Nothing Thinking – seeing things as black-or-white, right-or-wrong with nothing in between.
- Overgeneralization – using words like always or never in relation to a single event of experience
- Minimizing or Magnifying – Seeing everything as dramatically more or less important than they actually are
- “Shoulds” – Using “should”, “need to”, “must”, to motivate yourself then feeling guilty when you don’t follow through
- Labeling – attaching a negative label to yourself or others following a single event
- Jumping to Conclusion – making negative assumptions about how people see you without evidence or factual support
- Fortune Telling – making negative predictions about the future without evidence or factual support
- Discounting the Positive – Not acknowledging the positives. Saying anyone could have done it or insisting that your positive actions, qualities, or achievements don’t count.
- Emotional Reasoning – I feel, therefore I am. Assuming that a feeling is true – without digging deeper to see if this accurate.
- Mental Filter – Allowing (dwelling on) one negative detail or fact spoil your enjoyment, happiness, or hope.
Motivation – Part Of Coaching
Selecting the right person for the right job is the largest part of coaching. – Phil Crosby
Motivation plays a big part in the coaching process. But before we can motivate the learners, we need to understand what motivates people.
What motivates people:
1. Autonomy – the urge to direct our own lives
People want autonomy over the following:
- tasks ( what they do)
- time (when they do it)
- team (who they do it with)
- technique (how they do it)
2. Mastery – the desire to get better and better at something that matters
- become better at something that matters
- only engagement can produce mastery
- experiences where our abilities are matched to the challenges we face
- 3 rules of mastery:
– mastery is mindset – capacity to see our abilities as infinitely improvable
– mastery is effort, grit, and deliberate practice
– impossible to fully realize. Constant effort is required to continuously improve
3. Purpose – The yearning to do what we do, in the service of something bigger than ourselves
- it is human nature to seek purpose
- purpose is expressed in three ways:
– goals that use profit as a means to reach purpose
– words emphasizing more than self-interest
-policies allowing people to pursue purpose on their own terms
Why Is Coaching Important?
“People don’t only use a coach when there is a problem with their technique; they understand that no matter how good their technique is, there is always room for improvement.” – John Perry
The benefits of coaching are wide-ranging for the individuals involved.
Coaching is important for the following reasons:
- to obtain maximum performance
- to effectively channel an employee’s energy and capability
- to provide a clear sense of direction
- a process for measuring performance
- a process for providing feedback
- a way to gain perspective
- a way to build more productive teams
- improves communication skills
- increases employee engagement
- empowers individuals and encourages them to take responsibility
What Are The Coaching Steps?
“Coaching is a unique process of human development, one that works to change a person’s life for the better and help him/her achieve a number of specific objectives.” – Ian Berry
The coaching process might seem overwhelming at first, but if you follow the below steps, you will make sure the process goes smoothly.
1. Prepare The Learner
- Acknowledge the learner experience
- Show empathy for their situation
2. Demonstrate The Process
- One step at a time
- Encourage learner questions
- Explain the relationship between the process and the goals
3. Establish A Positive Atmosphere
- Be honest and respectful of the learner’s feeling
4. Have The Learner Perform The Process
- Offer support and guidance
- Help the learner gain confidence
5. Be Available To Follow Up
- Review learner progress
- Ensure the learner is in line with the standards
Things To Keep In Mind
“The power of coaching is this – you are expected to give people the path to find answers, not the answers.” – Tom Mahalo
- what specifically are you trying to achieve
- balance discussions of weak areas with strengths
- focus on behaviors – not personality
- describe your observations (factually and descriptively – no judgment)
- describe why good performance is important
- ask open-ended questions to engage the learner
- solicit solutions from the learner
- end on positive note
- discuss consequences of good and bad performance
What Should A Coach Focus On?
“Successful coaches are visionaries. They have a picture of success set in their minds.” Gavin McGinnis
- always try to maintain or enhance the learner’s self-respect and self-esteem
- actively listen to the learner and respond with empathy
- ask for help end encourage involvement from the learner
- express confidence in the learner’s ability to perform successfully
- agree with the learner on how he/she can ask for your help
- be careful not to take over the job from the learner and do not remove the learner’s accountability for good performance
- a powerful motivator is personalized, instant recognition
- simply asking for the learner’s involvement is motivational in itself
- recognize performance that:
– need improvement
– meets expectations
– exceeds expectations
How To Coach For Success?
“An evolutionary coach needs to instill five qualities in their clients to support them on the journey to full self-realization – adaptability, emergent learning, the ability to bond, the ability to cooperate and the ability to manage complexity.” – Richard Barrett
Coaching for success is not hard or complicated.
You can ensure that the process is successful by following the outlined steps and keeping in mind the basic principles.
The benefits of properly executed coaching process are worth the effort.